When offering wash-dry-fold (WDF) service, consistency isn’t just a quality goal — it’s the foundation of customer trust, operational efficiency and repeat revenue. Yet delivering the same finished ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Twice in one morning, I have had the experience of being on the receiving (meaning: "You're just a customer, so you don't actually exist") end of what has become all too common in broadly termed ...

A discussion of the Free Exercise Clause of the First Amendment to the US Constitution and significant caselaw pertaining to the exercise of religion in the US. The US Supreme Court recently issued a ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage. Generative AI is everywhere in customer service these days. It ...

In this episode of The DrBicuspid.com Podcast, Kevin Henry and Dr. Roger P. Levin discuss practical strategies for delivering five-star customer service in dental practices. They emphasize the ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Lavendaire guides you through 7 practical exercises to discover your true life purpose. California Gov. Newsom sues Fox News for $787M, alleges defamation about Trump call Elon Musk regains ownership ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...