Observe.AI, the leading AI Conversation Intelligence platform for contact centers, is announcing the general availability of VoiceAI agents, a solution for delivering human-like conversations with AI ...

Observe Inc., the developer of an application observability platform with a built-in chatbot, today disclosed that it has closed a $115 million investment led by Sutter Hill Ventures. Snowflake ...

Observe.AI is rolling out new features that will enable companies to create artificial intelligence agents for their contact centers. The startup debuted its VoiceAI agents, as the feature set is ...

Observability, which is technology for understanding the internal states of a complex system by understanding that external outputs of that system, has lately been getting some increased visibility by ...

‘[Observability is] one of those things that’s not an optional purchase. You can’t write a whole bunch of software and say, ‘OK, if it goes wrong, I don’t need to investigate that.’ Everybody who ...

SAN FRANCISCO--(BUSINESS WIRE)--As contact centers transition to a work-at-home model, the implementation of all-in-one artificial intelligence (AI) tools that automate and optimize operations has ...

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, a leader in Contact Center AI, today unveiled its new AI-powered Agent Performance & Coaching product line that empowers CX leaders to make data-driven ...

Observe Inc., the AI-powered observability company, announced it secured $156 million in a Series C funding round, enabling Observe to continue investing in product development, AI innovation, and ...

Being stuck on the phone with call centers is painful. We all know this. Observe.AI is one company that wants to make the experience more bearable, and it’s raised $8 million to develop an artificial ...

"I'm constantly blown away with it." Jeremy Burton is a seasoned Silicon Valley veteran, used to managing vast resources inside giant companies such as Dell, Oracle and EMC. He has seen many waves of ...