Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos ...

A failed app rollout has created turmoil in reliability and a worry for consumers and investors. The company has committed $20-30 million to address its app issues and restore reliability and customer ...

Sonos CEO Patrick Spence today penned a blog post on the Sonos website apologizing for the controversial Sonos app redesign and promising ongoing updates throughout the year. Spence said that ...

How it started: Sonos releases the biggest update to its mobile apps in years, with an entirely revamped interface. How it’s going: People aren’t happy that many of their favorite features haven’t ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

Sonos has been quiet for about a year. It's been working in the background, improving the controversial app and ensuring users get the best possible experience. When I put together my living room's ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

There’s no worse feeling when it comes to tech than that sense of hopelessness that we’ve all felt at one time or another. When your phone won’t connect. When your screen shatters through no fault of ...

Sonos' strong engineering and customer loyalty are undermined by a recent app fiasco, damaging its brand and delaying potential profitability. Despite market saturation, Sonos' expansion into new ...