"Run, don't walk, AWAY from the service center at this location. I'm stunned at how little they knew about fixing a keyboard on a Dell laptop. \n\nIt took them a week to misdiagnose the problem. Then I took it back to them again and they decided it would take another week to totally replace to keyboard. \n\nNot wanting to wait another week, I went to Geek Squad. They looked at the computer, typed in a solution to fix an apparently "well known" glitch in Windows and solved my keyboard issues. Took two minutes and they didn't even charge me. GEEK SQUAD ROCKS!!!"
Best Buy
2
102
1375 Polaris Pkwy, Columbus
OPEN · 10:00 - 22:00 · +1 614-430-0789
"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Best Buy
2
115
3840 Morse Rd, Columbus
OPEN · 10:00 - 22:00 · +1 614-471-9510
"Went online to get a quick deal on a microwave, saw what I wanted! Deo(Dave) was available, although it was not his dpt, I requested his assistance and he didn't Blow me off! It was on front of my face& I was Kinda embarrassed. He checked me out, placed my purchase on a cart! SO pleasant&helpful. Never have I had an experience such as this! Also, Nice Smile! made my day! Thanks again"
Best Buy
2
64
2782 Taylor Road Ext, Reynoldsburg
OPEN · 10:00 - 22:00 · +1 614-863-3442
"Delivery service is very poor. First delivery time was Tuesday December 2 between 7:00Am -7:00 pm. Then given a delivery time of 7:30 - 11:30 am for December 2, 2025 then given a delivery time for December 3, 2025 anytime during the day. Then finally got tired of waiting made a call and given a delivery time of December 6, 2025 between 7:00am and 7:00 pm. \nNot one phone called to let me know that appointments had been cancelled.\nThese people are so unprofessional, selling merchandise that they don't have in stock. I would have never purchased from Best Buy if I had known how unethical this company was. Just giving everyone else a heads up."
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